Privacy Policy

Who We Are

Our website address is: https://hopesvegantreats.com

Hope’s Vegan Treats is a small-batch vegan chocolate business based in Virginia.


Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.


Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the site.


Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience and last for one year.

If you visit our login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes login cookies.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and expires after one day.


Embedded Content from Other Websites

Articles on this site may include embedded content (such as videos, images, or articles). Embedded content behaves the same way as if you visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you are logged in to that website.


WooCommerce & Orders

When you place an order on our site, we collect information such as your name, billing address, shipping address, email address, phone number, and order details. This information is used to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Comply with legal and tax obligations
  • Improve our products and customer experience

We do not store full payment card details on our servers.


Payments

Payments are processed securely through third-party payment providers such as Stripe and/or PayPal. These payment processors collect and process payment information according to their own privacy policies.

We only receive information necessary to complete and confirm your order.


Email Communications

If you place an order or sign up for emails, we may use your email address to send order confirmations, shipping updates, important account information, or occasional marketing emails. You may unsubscribe from marketing emails at any time.


Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

Visitor comments may be checked through an automated spam detection service.

We do not sell or rent your personal information to third parties.


How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to help recognize and approve follow-up comments automatically.

For users who register on our website (if any), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except usernames). Website administrators can also view and edit this information.

Order information is retained for legal, accounting, and administrative purposes.


What Rights You Have Over Your Data

If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase any personal data we hold about you, except for data we are required to keep for legal, administrative, or security reasons.


Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.


Contact Us

If you have questions about this Privacy Policy or how your data is handled, you may contact us at:

Hope’s Vegan Treats
📧 Email: hopesvegantreats@gmail.com
🌐 Website: https://hopesvegantreats.com


Last updated: January 2025